Privacy Policy

Last updated: October 26, 2026

Giltwave (“we,” “us,” or “our”), operated by JINXI CUSTOMIZATION LLC, Wyoming, USA, respects your privacy. This policy explains what information we collect when you visit giltwaveco.com (the “Site”) or place an order, and how we use it. The short version: we collect only what we need to run the store and send you your order. We do not sell your personal information.

1. Information we collect

• Order information: your name, email address, shipping and billing addresses, and phone number — everything needed to process, ship, and support your order.
• Payment information: payments are processed securely by our payment providers (such as Stripe). We never see or store your full card number.
• Account information: if you create an account, we store your login details and order history.
• Messages: when you contact us (for example about a return), we keep your message so we can help you.
• Technical information: like most websites, we use cookies and similar tools to keep the Site working (for example, remembering your cart), understand aggregate traffic, and improve your experience.

2. How we use your information

We use your information to process and deliver orders, provide customer service (including returns and repairs), prevent fraud, comply with legal obligations, and — only if you opt in — send you news or offers. You can opt out of marketing emails at any time.

3. How we share your information

We share information only as needed to run the store:

• Payment processors to charge your order securely.
• Shipping carriers to deliver your package and provide tracking.
• Service providers that help us operate the Site (for example, hosting or email delivery), bound by confidentiality obligations.
• Legal requirements: if required by law or to protect our rights.

We do not sell, rent, or trade your personal information to anyone for marketing purposes.

4. Cookies

We use essential cookies (cart, checkout, security) and optional analytics cookies. You can control cookies through your browser settings; disabling essential cookies may prevent checkout from working.

5. Data retention

We keep order records as long as needed for tax, accounting, and warranty purposes, and otherwise only as long as necessary for the purposes described here.

6. Your rights

Depending on where you live, you may have the right to access, correct, or delete your personal information. California residents have additional rights under the CCPA/CPRA, including the right to know what we collect and to request deletion. We do not sell personal information and do not share it for cross-context behavioral advertising. To exercise any of these rights, email us at giltwaveco@gmail.com and we will respond within a reasonable time.

7. Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission over the internet is completely secure, but we take data protection seriously.

8. Children

Our Site is not directed at children under 13, and we do not knowingly collect their information.

9. Changes to this policy

If we make material changes, we will post the updated policy here with a new “last updated” date.

10. Contact us

Questions about privacy? Email giltwaveco@gmail.com.